Answers.com and why you should not play with menu item placements
Monday, May 23rd, 2005Recently, Google is linking to Answers.com for exploring meaning of search terms.
I kind of like the service, it’s neat; it’s fast and gets the job done.
Yesterday, I took a step ahead and installed their desktop application which allows one to click on any word anywhere on your desktop and get its meaning. They even offer integration with Internet Explorer through right click menu.
Today, I was browsing using Internet Explorer[1] and I kept going to Answers.com for no apparent reason. That’s when I realized that they have installed ‘Answers’ menu item as the first menu item replacing the default ‘Back’.

So whenever I tried to use ‘Back’ menu item using right click, I went to Answers.com! This shows how important consistency is in User Interface Design. I am so used to right clicking and selecting first item as ‘Back’ that if you replace it with something else, I will be toast! It’s a bad design decision by Answers to replace the de-facto place of ‘Back’ menu item. They should install menu item ‘Answers’ above ‘Properties’ just like everyone else. I hope somebody from Answers.com reads this and corrects it.
[1] - Yes, I am no Firefox fanatic, I use IE depending on how I am feeling at given moment.


